Reference

What You Agree To When You Use ea7

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from bKash deposits to withdrawal requests and account access.

Account eligibility conditionsbKash, Nagad, Rocket wallet rulesWithdrawal and verification stepsAccount suspension policyJurisdiction-dependent access
ea7 What You Agree To When You Use ea7
HOW WE OPERATE

Account Security and Policy Transparency

We take the integrity of your account seriously. These four points explain how we handle the areas that matter most — from how your account data is stored to what happens when you want to close or change your account details.

Account Data Handling

Your name, mobile number, and wallet details are stored securely and used only to manage your account and process withdrawals — never shared with third-party advertisers.

Wallet Verification

The bKash, Nagad, or Rocket number you register must match your ID. If there is a mismatch, your first withdrawal is held until you confirm ownership through support.

Account Changes

To update your registered mobile number or linked wallet, contact support with your national ID. We do not accept wallet swaps through the self-service settings alone.

Account Closure

You can request full account closure at any time by contacting support. Any remaining wallet balance is returned to your verified bKash, Nagad, or Rocket account after a final review.

POLICY CONTACT

Reach Us About These Terms

If any part of these terms is unclear — or if you need to flag a wallet mismatch, a verification hold, or an account restriction — our support team handles policy queries directly. You can reach us through live chat inside your account dashboard, by email, or through the help request form on the contact page. We aim to respond to policy-related queries within one business day.

Live Chat Open your account dashboard and tap the chat icon. Policy questions, wallet name mismatches, and verification holds are all handled here.
Email Support Send your query to our support address listed on the contact page. Include your registered mobile number so we can locate your account quickly.
Help Request Form Use the help form if you need to submit documents for a verification hold or dispute a transaction linked to your bKash or Nagad wallet.

Your Questions About These Terms, Answered

These are the questions we hear most often about how our terms work in practice — particularly around wallets, verification, and what happens when something goes wrong with a deposit or withdrawal.

No. Your deposit wallet must belong to you and match your registered name. Using another person's bKash or Nagad account breaches these terms and may trigger an account hold.

Duplicate accounts are not permitted under these terms. If we detect a second account linked to the same mobile number or wallet, both accounts may be suspended pending a review.

We update the terms when our policies change. The date shown at the top of this page reflects the current version. Continued account use after an update counts as acceptance.

A hold means your identity verification is incomplete or your wallet name does not match your account. Contact support with your national ID to clear the hold and release your funds.

Yes. Access to ea7 depends on the laws in your own location. If local law restricts online wagering, your eligibility to hold an active account is affected accordingly.

Yes. Request closure through support, and after a final account review your remaining balance is returned to your verified Rocket, Nagad, or bKash wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.