Reference

How ea7 Handles Your Personal Information

Your account data, wallet activity and session history belong to you — and we treat them that way. This policy sets out exactly what we collect when you use ea7, how we store it, who can see it, and what you can ask us…

bKash, Nagad, Rocket payment dataAccount security and OTP flowYour right to request data changesCookie and session controlsContact path for privacy queries

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What We Collect and Why We Collect It

ea7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ea7, we collect the information needed to run your account: your name, contact details, and the payment method you choose — bKash, Nagad or Rocket. Each time you make a deposit or request a withdrawal, the transaction reference and wallet

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number associated with that payment are logged against your account record. This is how we verify payments, resolve disputes and keep your wallet history accurate. We also collect technical data — device type, browser, IP address and session timestamps — to protect your account from unauthorised
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access and to make sure the platform loads correctly on your mobile. If you contact support, the content of that conversation is stored so we can follow up accurately. We do not sell your personal data to third parties. We may share it with payment processors
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(including the bKash, Nagad and Rocket networks) strictly to complete transactions, and with compliance partners where required by applicable law. Any sharing is limited to what those partners need to do their job. Your continued use of ea7 is subject to local law and the eligible
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regions stated in our terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Security is not a background feature at ea7 — it is baked into every account action. When you log in from your mobile, an OTP is sent to your registered number to confirm it is really you. Payment data from bKash, Nagad and Rocket transactions is encrypted in transit and never stored in plain text. We keep account records for as long as your account is active and for a period after closure as required by applicable rules — after that, data is deleted or anonymised.

OTP Login Verification

Every login triggers a one-time code to your registered mobile number. This stops unauthorised access even if someone else knows your password.

Payment Data Encryption

bKash, Nagad and Rocket transaction references are encrypted end-to-end. We never store your full wallet PIN or payment credentials on our servers.

Cookie and Session Controls

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can review and adjust cookie preferences from your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. After account closure, we hold records only as long as applicable rules require, then delete or anonymise them.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Got a question about what data we hold on your account, or want to request a correction? Our support team handles privacy queries directly — no automated deflection, no generic reply. Reach us through any of the channels below and we will respond to your specific request. Response times vary; we aim to acknowledge data-related requests within a reasonable period and resolve them fully.

Common Questions About Your Privacy on ea7

These are the questions we hear most often about data, account security and your rights as someone who uses ea7 from Bangladesh. If your question is not here, our live chat team can help.

We collect your name, mobile number, and the payment method you register — typically bKash, Nagad or Rocket. Device data and session timestamps are also logged for security purposes.

Transaction references are stored to keep your payment history accurate, but your full wallet credentials and PIN are never held on our servers. Payment data is encrypted in transit.

Yes. Submit a deletion request through Account Settings or via support email. We will process it in line with applicable rules, which may require us to retain certain records for a defined period after closure.

Only with payment processors like the bKash, Nagad and Rocket networks — and only to complete your transactions. We do not sell your data and do not share it for marketing by third parties.

Log in and go to Account Settings to update basic details. For changes to your registered mobile number or payment method, contact support directly so we can verify your identity first.

We use session cookies for login continuity and analytics cookies for performance. You can manage both from your browser settings. Disabling all cookies may affect how certain account pages load.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Cashin InfobKash FundBox

How ea7 Handles Your Personal Information

Data Handling, Cookies and Account Security

OTP Login Verification

Payment Data Encryption

Cookie and Session Controls

Data Retention and Deletion

Reach Us About Your Data

Common Questions About Your Privacy on ea7

01 What personal data does ea7 collect when I open an account?

02 Is my bKash or Nagad wallet number stored on ea7 servers?

03 Can I ask ea7 to delete my account data?

04 Does ea7 share my data with anyone outside the platform?

05 How do I correct wrong information on my account?

06 Does ea7 use cookies and can I turn them off?

Privacy Policy

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